Roles and Responsibilities

1. Implementation of policies and procedures related to various sections like; – purchase, repair
maintenance, medicine stock order delivery, medical file audit, material shifting, patient
feedback, patient emergency, doctor movement follow-up and coordination, and opening
and closing of hospitals.
2. Monitoring the quality indicators like patient turnaround time on a timely basis.
3. Should have complete knowledge of random audits/checks in the hospitals.
4. Maintaining various worksheets for smooth operations and monitoring them on a regular
basis.
5. Making, Reviewing the reports shared by the area managers and making a compiled report
of all pending issues for completion.
6. Analyse budget and expenses to find opportunities for cost-effectiveness and profitability.
7. Evaluate the performance of staff members during the appraisal cycle by HR.
8. Preparing training modules for the center staff and imparting training with coordination of
HR.
9. Finalization of the candidate by evaluation based on written exam and interview on real-
time field training.
10. Coordination with the area manager for keeping all Hospital Licenses, building, Fire, BMW,
Pollution, and pest control agreements up to date with respect to renewals.
11. Liasoning with administrative and district authorities for various hospital-related works
whenever required.
12. Ensure satisfactory inspections by various authorities in coordination with area managers
whenever required.
13. Resolve all issues arising in their respective centers.
14. Responsible to motivate the staff for smooth operations.
15. Monitoring inventory log of hospital in coordination with the Finance department.
16. Random check of their staff and patient records.
17. You are responsible for organizing and managing complete patient records at centres.
18. Organize regular meetings with area managers to discuss about updates, issues and
business opportunities.
19. Any other tasks assigned by area manager or Management.

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