ROLE SUMMARY
Manager – Business Planning & Operations will work directly with the Managing Director and play a key role in sales planning, business analysis, inventory planning, import coordination, logistics tracking, collection monitoring, service monitoring, and management reporting.
KEY RESPONSIBILITIES
• Coordinate monthly sales planning with the sales team.
• Track target achievement and prepare sales performance reports.
• Analyze inventory levels and support import planning decisions.
• Monitor stock ageing, replenishment requirements, and warehouse inventory.
• Track import shipments, container movements, ETD, ETA, customs clearance, and deliveries.
• Coordinate with suppliers, freight forwarders, transporters, and warehouse teams.
• Monitor customer collections, overdue accounts, and working capital performance.
• Coordinate with sales teams for collection follow-up and credit control.
• Monitor after-sales service performance and complaint closure.
• Prepare daily, weekly, and monthly management dashboards and MIS reports.
• Drive cross-functional coordination between Sales, Accounts, Logistics, Service, Purchase, and Management teams.
DESIRED CANDIDATE PROFILE
• MBA with 4-6 years of relevant experience.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel knowledge.
• Excellent coordination and follow-up abilities.
• Strong communication and presentation skills.
• Experience in manufacturing, distribution, electrical, battery, automotive, or industrial sectors preferred.
KEY PERFORMANCE INDICATORS (KPIs)
• Sales planning accuracy
• Inventory turnover and stock availability
• Collection efficiency and overdue reduction
• Logistics and shipment tracking accuracy
• Service complaint closure performance
• Accuracy and timeliness of MIS reports
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