KEY RESPONSIBILITIES :- 


• Attending incoming telephone calls & office walk-ins promptly
• Maintenance of various office registers (Eg: Visitor In – Out / Courier In – Out)
• Supervising housekeeping function & manage vendors related to Office, Customer Service &
Business support.
• Collection & reviewing various office, CS & business-related vendor bills. Submit for supervisor
approval for payment.
• Negotiating with various vendors for all office related requirements.
• Managing the travel vendors & related arrangements and or bookings for the sales organization.
• Verification of all employee reimbursements claims as per the prevailing travel & reimbursement
policy.
• Organizing internal meetings, hotel accommodation and various other arrangements.
• Sales order entry & Order acknowledgement in Oracle
• Co-ordinating with Warehouse on dispatches
• Track product shipments
• Assist Sales with Customer account problems
• Resolves problems and concerns that customers may have which include product ordering,
shipment delivery, inaccurate billing / shipment problems or errors.
• Customer communication
• Receive & maintain a register for distributor and or customer’s post dated cheques.
• Timely deposit of physical cheques at Merit India’s designated bank, as instructed by the Finance
department
• Develops customized reports and conducts compilation of information for customers, department,
and company management.
• Perform other related duties and tasks as required

SUMMARY OF MINIMUM QUALIFICATIONS

• Education equivalent to a Graduation with 5 to 8 years previous administrative / customer service
experience.
• Demonstrated computer skills preferably spreadsheets, word processing, power point, database
and other applicable software programs.
• Ability to become skilled in the use of Merit’s Oracle system (customer service module) within 3
months of employment required.
• Excellent organizational skills and the ability to coordinate and maintain filing and office systems.
• Strong interpersonal skills and the ability to communicate well, verbally and in writing, with others.
• Ability to work effectively as part of a team and make decisions quickly and accurately.
• Ability to work under strict time constraints to meet the roles demands. Time management.
COMPETENCIES
• Computers
• Customer Service
• Commercial Invoices / product order accuracy
• Correspondence composition
• Conference/correspondence/appointment/meeting material preparation
• Documentation / Report preparation

ESSENTIAL PHYSICAL / ENVIRONMENTAL DEMANDS

• Lifting – Not to exceed 50 lbs. – local practices may apply.
• Writing
• Sitting
• Standing
• Bending
• Vision
• Color perception
• Depth perception
• Reading
• Field of vision / peripheral
• Fine motor skills
• Out of office work as and when required. 

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If Interested, kindly forward your updated CV on hr5@tasolutions.in  or can call on 9023404909. We will really appreciate it if you forward this position to your colleagues or Friends.