Designation – Escalation

Experience – 2 Years 

Salary package – 2,40,000to 3,00,000 Per Annum

Location – Manimajra 

Gender Preference – Female 

Number of days working – Monday to Saturday (work from Office) 

Shift Timings – Office timing 09:30 to 18:30 hrs

Qualification – Graduate in any subject.

Job Responsibilities 

  Provide the required information to the customers of their complaints·      

  Resolve any queries by mailing and can communicate directly with higher authorities.·    

  Maintain database by updating customer information on daily basis·        

  Communication skills must be good ( verbal and written both)·      

  Candidate should be very active and very confident·       

  Should have Strong Listening Skills. looking for self-motivated and eager to learn freshers to join our Customer coordination team. Their primary role is to provide assistance to our clients through phone calls and emails. They will be responsible for managing redemption fulfillment. They will be required to assist our clients with their gift claim redemption and ensure coordination and timely delivery of product requests.

 Requirements

To be successful in this role, the candidate should have extraordinary communication skills to handle customers having different dialects. In addition to this, they should be keen learners to understand our company commitment and client requirements. This will help them to troubleshoot any issue faced by the clients faster.

 Proficient in English with extraordinary communication and interpersonal skills
 Familiar with Excel Should be a team player
 Excellent organizational skills
 Good decision-making ability

Benefits
One paid leave per month
Lunch served in office (no deduction).
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If interested can forward your updated resume on [email protected] and can directly contact us on 9023404909 also can provide our reference to your friends and colleagues.