Job opening for the Customer Support for Bangalore location

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Job opening for the Customer Support for Bangalore location

Posted on -March 7, 2023

Designation - Customer support
Location - Bangalore
Experience - 1-4 Years
Salary - 25k to 30k PM
Gender - Any
Qualification - Graduate
Skills - Communications
Target Industry - Any

The Job Role and Responsibilities

Answer customer emails regarding product issues, order processing, invoicing service and general
client concerns.
Analyze active application files on a regular basis and recommend solutions to speed up the process.
Responsible for a high level of professionalism with clients and working to establish a positive rapport
with every client.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product information and be informed of any
changes in customer policies.
Complete applications in a timely manner.
Answer calls professionally to provide information about products and services.
Keep records of customer interactions and transactions, recording details of inquiries.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further
investigation.

Requirements
Bachelor’s degree in any related field
Minimum of 1 + years of relevant work experience
Excellent customer service and organizational skills
Excellent knowledge of Emails in MS Office using Outlook, advanced excel.
Good communication skills and fluency in English is also desired.
Ability to listen and active problem-solving skills
With excellent written and verbal communication skills
Ability to work in an organized and timely way.

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If Interested,kindly forward your updated CV on [email protected] or may call on 9023404909 . We will really appreciate if you share this position with your colleagues or Friends

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Job Seekers

Dear Employers

Submit Your Resume

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Your Recruitment Specialist

Your Recruitment Specialist

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Dear Employers

Submit Your Resume

Job opening for the Customer Support for Bangalore location

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