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  • Job opening for the Customer Support Executive for a manufacturing company for Delhi and Chandigarh locations. 

Posted on -February 10, 2023

  • Designation - Customer Support Executive Experience
  • Location - Delhi and Chandigarh
  • Experience - 6 months to 2 years
  • Salary - 1,80,000 LPA to 2,40,000 LPA
  • Gender - Any
  • Qualification - Graduation
  • Skills - Identify and assess customer needs to satisfaction, Handle complaints.
  • Target Industry - Manufacturing Company

Roles and Responsibilities :

  • Identifying new Opportunities
  • Supporting Sales & Development department
  • Escalating any complaints
  • Updating Database
  • Manage large amount of incoming calls
  • Generate Sales Leads
  • Identify and assess customer needs to satisfaction
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and
    follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Resolve customer complaints via phone, email, mail or social media
  • Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
  • Working According to the TAT of the Call Time
  • Generating Maximum Leads in a day and Reporting to Relationship Manager all the Lead
    Counts on Email Everyday Before Leaving
    Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective
    Leads , Market Research , Market Trends , Social Media Management , Good Written and
    Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective
    Soft Skills, Excellent Communication on call.

    #customersupport #customerservice #customercare #customercareinchandiagrh #Delhijob #jobincchandigarh #job #jobsindelhi

If Interested,kindly forward your updated CV on or may call on 9023404909 . We will really appreciate if you share this position with your colleagues or Friends

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