JD
Roles and Responsibilities :

• Identifying new Opportunities
• Supporting Sales & Development department
• Escalating any complaints
• Updating Database
• Manage large amount of incoming calls
• Generate Sales Leads
• Identify and assess customer needs to satisfaction
• Handle complaints, provide appropriate solutions and alternatives within the time limits and
  follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
• Working According to the TAT of the Call Time
• Generating Maximum Leads in a day and Reporting to Relationship Manager all the Lead
  Counts on Email Everyday Before Leaving
  Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective
  Leads , Market Research , Market Trends , Social Media Management , Good Written and
  Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective
  Soft Skills, Excellent Communication on call.
  
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If Interested,kindly forward your updated CV on hr4@tasolutions.in or may call on 9023404909 . We will really appreciate if you share this position with your colleagues or Friends