Head of Quality – Job Description
Key Responsibilities:
Strategy and Development
 Overall responsibility for Quality activities across the business
 Create and implement best practice quality vision, strategy, policies,processes and procedures to aid and improve business performance
 Ensure that quality strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner
 Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities
 Contribute to overall business strategy and annual budget process
Financial Budget & Control
 Input and hold responsibility for quality budgets
 Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring
compliance with legal standards.
 Manage the budget from identification to completion of projects

General and Task Management
 Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development,and define the metrics required to assess performance against standards required
 Actively lead the reduction of Customer PPMs (Parts Per Million), Warranty, Cost of Quality and in-house scrap and waste.
 Implement new quality processes and systems where appropriate
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