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T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…Read More »
T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…Read More »
If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…Read More »
Front end all Clients based appointments on Practo, Direct calls,
Direct walk in’s,
Referral Walk ins.
Maintain records of all New / Treatment patients on the CRM
Keep track of all booked appointments for consultation and
treatments on daily basis
Follow up, cancel & reschedule appointments/treatments based on
doctors’ / patients
Update Practo on daily basis – Confirm walk in/ Cancel patient no
show & raise
dispute for irrelevant calls
Follow up on patients due for consultation (within 10 days)
Maintain and update treatment files Pre/post treatment.
Keep track of billing and retrieve pending amounts as agreed upon
Upselling and cross selling of other treatments.
Maintaining good rapport with patients at all times.
Generating referral walk in from existing patients.
Maintaining high standards and ensuring a decent customer satisfaction score.
Assist in other departments as and when required
Responsible for upkeep of the front office and patients waiting area
Handle and divert all escalations to the right departments.
As a mandate, for 4 days every month you shall be working out of
Pleasant personality with the ability to converse in multiple
Exceptional customer service abilities
Excellent time management skills
Quick decision-making skills
Outstanding crisis management skills.
Ability and experience working with a dynamic team
Willing to work late hours, on holidays and weekends
Self-motivated and driven by target.
Collaborate effectively across multiple departments
Willing to learn and develop new skills and assist in other
departments as and when
Communicate effectively by phone, text, or email professionally and
in a friendly
Demonstrated experience in achieving metrics on a daily, weekly, and
Strong computer skills with working knowledge of Microsoft Word and
CRM system understanding.
Ability to work well under pressure.
#frontoffice #reception #receptionist #officeassistant
If Interested, kindly forward your updated CV to email@example.com
or may call on 9023404909 . we will really appreciate, if you share
this position with your colleagues or Friends.