Key Responsibilities
• Administer and support day-to-day operations across Zoho applications.
• Work on functional and technical tasks involving Zoho Books, Zoho CRM, and MCP.
• Design, develop, and maintain custom functions, workflows, and automations using Deluge.
• Build and maintain reports, dashboards, and analytical insights using Zoho Analytics.
• Perform system configurations, troubleshooting, enhancements, and process improvements.
• Analyze business and operational data to support management decision-making.
• Collaborate with internal stakeholders to deliver effective Zoho-based solutions.
• Ensure data accuracy, process efficiency, and smooth functioning of Zoho systems.
Required Qualifications
• Bachelor’s degree in Computer Science, Information Technology, Commerce, Business Administration, or a related field.
• 1–2 years of relevant work experience in Zoho development, administration, or support.
• Hands-on experience with Zoho Books, Zoho CRM, and MCP.
• Good knowledge of Deluge scripting and working knowledge of Zoho Analytics.
• Strong understanding of standard Zoho operations, business workflows, and data analytics.
• Good analytical, problem-solving, and communication skills.
Desired Competencies
Employment Attributes
The ideal candidate should demonstrate a proactive attitude, willingness to learn, and the ability to contribute effectively to
process improvement and organizational growth through the Zoho platform.
Experience 1–2 years of relevant hands-on experience in the Zoho ecosystem
Core Tools Zoho Books, Zoho CRM, MCP, Deluge, and Zoho Analytics
Technical & Functional Behavioral Attributes
Strong data analytics capability Hardworking and committed to delivery
Understanding of workflow automation Determined and proactive
Attention to detail in configuration Ownership and reliability
Ability to translate business needs into solutions Able to work independently and with teams
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