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  • Hiring for the Solution Implementation Engineer for an MNC IT Company in Mohali Location

Posted on -June 4, 2019

Designation:-Solution Implementation Engineer
Salary:- Hike on Present Salary
Experience:-Minimum 1-3 years’ experience is essential.

Job Description
This position requires the candidate to have a good hands-on knowledge of Microsoft Lync/Skype
for Business and they have to look after Geomant’s Client in Australia/NZ/Asia for different inhouse
or partner product portfolios such as Verba call recording, Custom wallboard solutions (FWi or
Innova). The daily tasks are:
• Assist in maintaining and growing Geomant’s leadership position in providing Unified
Communication and contact centre solutions and development capabilities by providing
unparalleled knowledge and excellent customer service.
• Install, configure and support Geomant products in-line with design documentation.
• Provide technical support to Project Managers and customers during the implementation
planning process.
• Participate in customer implementation kick-off meetings to provide the technical
prerequires information.
• Perform customer environment pre-requisite checks (hardware and software) to ensure
customer environment is ready for the deployment.
• Be responsible for installation, configuration and support of our applications in the field.
• Provide customer technical training to enable support processes and ensure SLAs can be
• Contribute to post-install ‘as-built’ customer documentation.
• Provide ‘go-live’ support to newly installed solutions and manage the transition to on-going
• Provide front line in-country (in time zone) support to Geomant AU customers in
conjunction with Geomant’s European based tier 2 and 3 product support teams.
• Perform testing and provide input to the development of Geomant products.
• Provide ad-hoc support for Geomant and partner solutions e.g. Inova Solutions, Unify
Square, Four Winds Interactive and Verba Recording solutions
• Work closely and assist other Geomant’s non-ANZ engineering and development teams.
• Provide technical pre-sales support for sales opportunities around Geomant’s Microsoft and
related projects.
• Provide implementation design, planning and deployment for Microsoft platform-based
• Maintain database of support contract details so our financial controller can issue support
renewal advice to the customer.

• Attain and maintain your Microsoft technical certifications as relates to Microsoft partner
Future Opportunities for this role:
• Help create additional revenues for our Microsoft product portfolio and application
development expertise.
• Provide a vision around what can be created from your technical expertise and assist with
growing an ANZ based solution delivery team.
• Support, assistance and representation at various trade shows, conferences and related
• Be responsible for both development of new solutions, support & maintenance of ongoing
operational systems.
Skills Required 
 Minimum 1-3 years’ experience is essential.
 Must have adequate working knowledge on Microsoft server Technologies especially Lync
or Skype for Business
 Demonstrated ability to work with all aspects of a project lifecycle including requirements
gathering, scheduling, implementation and testing with frequent, quality communication. 
 Knowledge or understanding of a variety of cloud computing platforms including Microsoft
Office 365, Microsoft Azure and Amazon AWS. 
 Excellent written and oral communication skills 
 Excellent troubleshooting and problem-solving skills 
Must have for the job:
 Hands-on experience for project and support
 Must be ready to work after hours on need basis.
 Relevant Microsoft certifications Especially Lync or SfB
 Must be able to work independently and work from home

Interested Candidates are requested to send us their resume on or call us on 9569909808 Also you may please refer to your friends/colleagues. Wish you all the best    

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