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Your Recruitment Specialist
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T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…
Read More »T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…
Read More »If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…
Read More »Hiring for the Customer Support Executive – Quality dept in a Manufacturing industry.
Designation:- Customer Support Executive
Experience:- 6 months – 1 year
Salary:-12-18k PM + Overtime
Location:- Ludhiana
Gender Preferences:- Male
Skills:- with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.
Qualification –BAMS , Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry ,Food Technology
Responsibilities –
Ø Answer calls professionally to provide information about products
Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Ø Follow up to ensure that appropriate actions were taken on customers’ requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Ø Answer questions about products or the company
Ø Ask questions to understand customer requirements
Ø Enter and update customer information in the database
Ø Handle grievances to preserve the company’s reputation
Ø Keep records of calls and sales and note useful information
Interested candidates kindly forward your updated CV on hr5@tasolutions.in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends
