Hiring for the Customer Support Executive – Quality dept in a Manufacturing industry.

Designation:- Customer Support Executive
Experience:- 6 months – 1 year
Salary:-12-18k PM + Overtime
Location:- Ludhiana
Gender Preferences:- Male
Skills:- with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.

Qualification –BAMS , Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry ,Food Technology

Responsibilities –

Ø Answer calls professionally to provide information about products

Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Ø Follow up to ensure that appropriate actions were taken on customers’ requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

Interested candidates kindly forward your updated CV on hr5@tasolutions.in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends