Hiring for the Customer Service Engineer for multiple locations Ambala, Panchkula, Kurushetra, Yamuna Nagar, Kaithal (Ambala candidate prefered) in Construction industry

Designation:-Customer Service Engineer

Location:-Ambala, Panchkula, Kurushetra, Yamuna Nagar, Kaithal (Ambala candidate prefered)

Salary:-Upto 23 K per month

Experience:- 1-2 Years

Qualification:- Engineering graduate

Job Description

Role: Customer Service Engineer (CSE)
Reports to: Manager – Marketing
Job Objective: To provide technical support to the Sales and Marketing team to ensure meeting of
Sales targets and drive consumer delight
Primary Responsibilities:
1. Technical Support and Inputs:
 Understand Sales and Marketing plans for superior
 Provide technical support to consumers, dealers and other employees of the organization on
product, architecture and other related activities.
 Conduct site visit as per requirement from the customers and advise them on structural best
practices.
 Guide customers in getting design details for their house construction.
 Conduct workshops or presentations for customers to enhance their awareness on good
construction practices and use of material etc.
 Regularly visit architects and engineers too
 Build mutually beneficial relationships.
 Provide inputs on optimizing the material and rebar consumption
 Explain about the benefits of using .
 Imparting training to masons and bar binders on construction practices.
 Support the Sales and marketing team in responding to complaints and queries of
consumers.
 Regularly provide technical insights to the Sales and marketing
2. People and Self Development
 Regularly conduct knowledge sharing sessions to enhance product or technical knowledge of
the Sales and Marketing teams.
 Participate in performance reviews and other knowledge sharing sessions.
 Incorporate feedback provided in regular day to day working.
3. Initiatives:
 Support implementation of initiatives for improvement in the current systems and
processes.
 Oversee any other work as per business need as communicated by the superior.
Key Interface: Internal:
 Manager – Sales / Area Sales Officers
 Manager – Operations and Logistics
 Supervisor – Operations
Key Interface: External:

 Architects, consumers, dealers, masons and other influencers
Minimum Requirements:
 Education: Degree or Diploma Holder in Civil Engineering
 Experience: Minimum 3 years of experience in Civil engineering
 MS Office and Communication skills
Preferable Requirements: Experience in Construction Industry.

If interested Kindly forward your resume on hr5@tasolutions. in or for query call on 9569909808.