Job Summary
We are seeking a detail-oriented Client relationship executive to manage the end-to-end processing of digital signature certificate applications for corporate clients. The role involves document verification, application submission, customer coordination, KYC validation, and certificate issuance tracking.

Key Responsibilities

• Process Digital Signature Certificate (DSC) applications for organizations and individuals.
• Verify KYC documents and supporting documents submitted by applicants.
• Coordinate with clients to obtain required documentation and application details.
• Assist applicants with Video KYC, OTP verification, and authentication processes.
• Submit applications on Certifying Authority (CA) portals and monitor their status.
• Follow up with clients and Certifying Authorities to ensure timely issuance of certificates.
• Maintain records of applications, approvals, and issued certificates.
• Resolve application-related queries and coordinate with support teams when required.
• Ensure compliance with Certifying Authority guidelines and regulatory requirements.

Required Skills

• Strong attention to detail and documentation skills.
• Good verbal and written communication.
• Ability to handle customer interactions professionally.
• Proficiency in MS Excel, Word, and email communication.
• Ability to manage multiple applications simultaneously.
• Understanding of KYC processes and document verification.

Qualifications

• Graduate in any discipline.
• 0–3 years of experience in operations, KYC, documentation, compliance, or customer support.

Preferred Experience

• DSC processing and issuance.
• KYC verification.
• Document management.
• Operations or back-office processing.
• Customer support and client coordination.

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If interested can forward your updated resumes on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.