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T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…Read More »
T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…Read More »
If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…Read More »
1. What they will do: We are looking for self-motivated and eager to learn freshers to join our Customer coordination team. Their primary role is to provide assistance to
our clients through phone calls and emails. They will be responsible for managing redemption fulfilment. They will be required to assist our clients with their gift claim redemption and ensure coordination and timely delivery of product requests.
2. What is required: To be successful in this role, the candidate should have extraordinary communication skills to handle customers having different dialects. In
in addition to this, they should be keen learners to understand our company commitment and client requirements. This will help them to troubleshoot any issue faced by the clients faster
Make and attend necessary phone calls – inbound and outbound calls.
Provide the required information to the customers
Resolve any queries regarding gift delivery or transit damage.
Maintain database by updating customer information on daily basis
Write communication scripts for inbound calls
Keep the team informed about customer calls and demos on a regular basis
Graduate in any subject or pursuing
Proficient in English with extraordinary communication and interpersonal skills
Familiar with Excel
Efficient in achieving targets
Should be a team player
Excellent organizational skills
Good decision-making abilities
If interested can forward your updated resumes on firstname.lastname@example.org and can directly contact us on 9779649490 also can provide our reference to your friends and colleagues