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  • Hiring for Support Engineer profile in a Telecom Company For Hyderabad location

Posted on -February 25, 2020

Designation:- Support Engineer

Experience:-  2 Years

Salary:- 4 LPA+Allowances

Location:- Hyderabad

Gender : Male

Qualification:-  Graduate

Responsibilities

  1. Responsible to handle issues relating to Implementation of Software product,interfaces.
  2. Responsible to look after global customers using tarantula product suite.
  3. Interact closely with the development team to identify and rectify the issues and queries raised by the clients.
  4. Technical support background (preferably application support)
  5. Understanding data requirements.
  6. Possess excellent communication, and presentation skills allowing him/her to initiate, develop and manage effective business relationships.
  7. Take ownership of escalated issues and ensure follow-through to conclusions.
  8. Work in close collaboration with various teams to achieve consistency of service delivery for all customers; as well as ensuring consistency of internal processes and procedures.
  9. Strong skills in writing Stored
  10. Procedures/Functions/Packages/Triggers.
  11. Should be able to understand & analyse the query for MS-SQL Troubleshooting
  12. Writing scripts for each release, test data creation, database dumps,
  13. SQL’s performance tuning, schema creation.

Skills:-

  1. The candidate should be a self-starter, dynamic, highly motivated and
  2. tenacious with the ability to work in a fast moving environment and should
  3. understand the importance of the clients, business and process.
  4. Strong problem solving skills, and analytical programming skills.
  5. Flexible, responsive, organizational and time management skills.
  6. Excellent communication skills – both verbal and written
  7. Willingness to work in Shifts is a must, Ready to work in 24×7 environments
  8. Experience in a customer-facing role supporting enterprise software products
  9. Must have strong knowledge on MS-SQL, exposure on .Net will be an added
  10. advantage for this role.

Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on  9779649490 . Also, you may please refer to your friends/colleagues. Wish you all the best 

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