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Hiring for IT System Engineer for an MNC company in Mohali location
Designation: IT System Engineer
Experience: 5 Yr to 7 Years
Salary: 5-6 LPA (can be negotiable)
Qualification: Any Graduate/ Post Graduate
Gender: Male/ Female both can preferable.
Location: Mohali
SPECIFIC RESPONSIBILITIES
īˇ Serve as a primary owner for server issues and alerts that would get triggered by the Managed
Machines or internal servers
īˇ Work with customers to design and validate new technology solutions to align with their
business needs
īˇ Perform alerts verification and then proceed with systems troubleshooting and management
and close the Tickets within defined SLA as per Process
īˇ Provide thorough research on Customer-facing issues
īˇ Update internal knowledge base of new support solutions as required
īˇ Proactively communicate with customers on their infrastructure management
īˇ Act as a point of escalation for customer issues
īˇ Responsible for onboarding/deployment task/activities for new / existing customer
REQUIREMENTS/QUALIFICATIONS
īˇ Provide excellent customer service and act as a true client advocate
īˇ Minimum work experience of 5 years
īˇ At least 5+ Years Relevant Server Support Experience
īˇ College Degree in a technical discipline
īˇ Must have full understanding and experience maintaining, managing and monitoring remote
servers running Windows OS
īˇ Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills
īˇ Professional attitude, presentation, demeanor
īˇ Good English communication skills, both written and verbal
īˇ Can listen to and understand other points of view, issues, concerns and respond appropriately
Proficient Knowledge in Managing and administration of Windows Server and knowledge of below
mentioned skills
īˇ Linux
īˇ Networking (LAN/WAN) experience, with knowledge of switching and routing technologies
īˇ Windows Shell Scripting
īˇ SQL Server Administration
īˇ Virtualization & cloud computing experience
īˇ Understanding of firewalling & security principles & technologies
īˇ Ability to quickly and efficiently address Servers errors and alerts.
Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9779649490. Also, you may please refer to your friends/colleagues. Wish you all the best