Hiring for IT System Engineer for an MNC company in Mohali location
Designation: IT System Engineer
Experience: 5 Yr to 7 Years
Salary: 5-6 LPA (can be negotiable)
Qualification: Any Graduate/ Post Graduate
Gender: Male/ Female both can preferable.
Location: Mohali
SPECIFIC RESPONSIBILITIES
Serve as a primary owner for server issues and alerts that would get triggered by the Managed
Machines or internal servers
Work with customers to design and validate new technology solutions to align with their
business needs
Perform alerts verification and then proceed with systems troubleshooting and management
and close the Tickets within defined SLA as per Process
Provide thorough research on Customer-facing issues
Update internal knowledge base of new support solutions as required
Proactively communicate with customers on their infrastructure management
Act as a point of escalation for customer issues
Responsible for onboarding/deployment task/activities for new / existing customer
REQUIREMENTS/QUALIFICATIONS
Provide excellent customer service and act as a true client advocate
Minimum work experience of 5 years
At least 5+ Years Relevant Server Support Experience
College Degree in a technical discipline
Must have full understanding and experience maintaining, managing and monitoring remote
servers running Windows OS
Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills
Professional attitude, presentation, demeanor
Good English communication skills, both written and verbal
Can listen to and understand other points of view, issues, concerns and respond appropriately
Proficient Knowledge in Managing and administration of Windows Server and knowledge of below
mentioned skills
Linux
Networking (LAN/WAN) experience, with knowledge of switching and routing technologies
Windows Shell Scripting
SQL Server Administration
Virtualization & cloud computing experience
Understanding of firewalling & security principles & technologies
Ability to quickly and efficiently address Servers errors and alerts.
Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9779649490. Also, you may please refer to your friends/colleagues. Wish you all the best
