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  • Customer Support Executive – Quality Department ( Only Male)

Posted on -October 22, 2018

Position – Customer Support Executive – Quality Department ( Only Male)

Experience – 0-1 year

Qualification – Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree

Salary – 10 – 15k + Overtime

Job location – Ludhiana

Openings – 3

Line up candidates with excellent communication skills & knowledge of E-mail & MS- Excel.

Responsibilities –

Ø Answer calls professionally to provide information about products

Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Ø Follow up to ensure that appropriate actions were taken on customers’ requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

Interested candidates kindly forward your updated CV on with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends  

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