We are hiring for a Customer Care Associates in MNC Company . Please go through the details :

Experience : 1 yrs, Fresher can also apply

Salary : 10k to 15k PM

Location : Gurgaon

Company Line of Business : E Commerce

Job Responsibilities:

1. Interact with customers by phone, e-mail or online chat concerning various customer care issues.

2. Tracking and reporting of relevant customer care performance metrics

3. Capturing and applying customer feedback

Skills:

a) Fluent in English & Hindi

b) Basic computer skills – MS Word, excel