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Hiring for Support Engineer profile in a Telecom Company For Hyderabad location
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Posted on -February 25, 2020
- Designation -
- Location - Hyderabad
- Experience -
- Salary - 4 LPA+Allowances
- Gender -
- Qualification -
- Skills -
- Target Industry -
Designation:- Support Engineer
Experience:- 2 Years
Salary:- 4 LPA+Allowances
Location:- Hyderabad
Gender : Male
Qualification:- Graduate
Responsibilities
- Responsible to handle issues relating to Implementation of Software product,interfaces.
- Responsible to look after global customers using tarantula product suite.
- Interact closely with the development team to identify and rectify the issues and queries raised by the clients.
- Technical support background (preferably application support)
- Understanding data requirements.
- Possess excellent communication, and presentation skills allowing him/her to initiate, develop and manage effective business relationships.
- Take ownership of escalated issues and ensure follow-through to conclusions.
- Work in close collaboration with various teams to achieve consistency of service delivery for all customers; as well as ensuring consistency of internal processes and procedures.
- Strong skills in writing Stored
- Procedures/Functions/Packages/Triggers.
- Should be able to understand & analyse the query for MS-SQL Troubleshooting
- Writing scripts for each release, test data creation, database dumps,
- SQL’s performance tuning, schema creation.
Skills:-
- The candidate should be a self-starter, dynamic, highly motivated and
- tenacious with the ability to work in a fast moving environment and should
- understand the importance of the clients, business and process.
- Strong problem solving skills, and analytical programming skills.
- Flexible, responsive, organizational and time management skills.
- Excellent communication skills – both verbal and written
- Willingness to work in Shifts is a must, Ready to work in 24×7 environments
- Experience in a customer-facing role supporting enterprise software products
- Must have strong knowledge on MS-SQL, exposure on .Net will be an added
- advantage for this role.
Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9779649490 . Also, you may please refer to your friends/colleagues. Wish you all the best