Posted on -April 3, 2024

About the role:-

Thanks to our rapid expansion worldwide, we have an exciƟng new opportunity for Senior Python Support Engineer / Senior Support Engineer, based in our Bangalore office.

 Work for a business that is expanding rapidly on a global scale
 Future proof your IT career in a booming sector
 Deliver criƟcal soluƟons that organisaƟons need to survive
 Empower people through learning
 Help protect business and infrastructure against cyber-crime
 Get the support, training and leadership you need to thrive

ResponsibiliƟes & duƟes
Responsibility 1 – Support the labs
 Work to support trainers and resolve issues in our major lab environments (including F5
Networks, Check Point, Palo Alto Networks, Nutanix, Paessler etc)

 Develop the various python scripts that make up the Red EducaƟon lab environment.
 Manage the labs independently if required take help of engineer in Australia.
 Monitor the day to day performance of the labs.
 Enter commands and verify proper system operaƟon through observaƟon to detect errors.
 Follow change control processes

Work Standard – Acknowledge an issue opened by a trainer within 10 minutes of receiving it. Resolved issues as quickly as possible so as not to affect classes.

Responsibility 2 – Support Internal IT
 Resolve any level 1 or level 2 issues by yourself. Escalate any level 3 issues to L3 support.
 Field quesƟons pertaining to user inquiries regarding computer soŌware or hardware and
then present soluƟons.
Work standard – acknowledge an issue opened by any staff member within 15 minutes of receiving
it. A “can do” approach is criƟcal to your success in this regard, as this is the company culture.

Responsibility 3 – Development and ownership of lab environment to be more robust and support
the business needs of Red EducaƟon
 Develop the various Python scripts that make up the Red EducaƟon lab environment
 Manage the images for the Lab Environment
 Manage the lab build process if required on Saturday or Sunday
Work standard – Manage and develop the lab environment on a very Ɵght budget.
Responsibility 4 – Management & ownership of IT security of Red EducaƟon
 Manage Firewall policy
 Manage SAML and SSO connecƟvity on F5 APM
 Manage Cloud security and connecƟvity for AWS, Google Cloud and BGUS
Work Standard – Manage the security of the Red EducaƟon IT environment with an open policy for
trainers to access systems but with a view to security for important company informaƟon on a Ɵght
budget.

EssenƟal qualificaƟons and experience
 Strong VMWare VirtualisaƟon Experience
 Good Python coding experience – advance level

• Must be expert in Python technology
• Must be good in VM ware Virtualization

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if Interested, kindly forward your updated CV on hr5@tasolutions.in  or can call on 9023404909. We will really appreciate it if you forward this position to your colleagues or Friends.