Key Responsibilities:
 Sending intros, preparation & submission of techno commercial offers on time and follow up for orders.
 Handling e-mail and verbal enquiries of customers.
 Receive and process incoming orders accurately and efficiently.
 Verify order details, pricing, and availability of products.
 Coordinate with production and logistics teams to ensure timely delivery.
 Serve as the primary point of contact for customers’ inquiries and requests.
 Address customer concerns and provide solutions or escalate issues as necessary.
 Maintain strong relationships with key customers.
 Prepare and maintain sales quotes, contracts, and proposals.
 Generation of new customers and enquiries by referring business directory, web search or social platforms.
 Sending intros & follow up for orders.
 Manage and organize sales-related documents and records.
 Maintain and update the customer database and sales records.
 Dictations and letter drafting.
 Arrangement of meetings and conferences.
 Make all necessary arrangements for travel and stay.
 Knowledge of Import & Export shipment.
 Assist procurement team for their Purchase Requirement.
 Maintaining Information records for vendors and Materials.
 Supporting marketing team by attending & assisting in trade shows related activity.

Qualifications:
 Bachelor’s degree in B.com, or specialization in marketing or related field (or equivalent experience).
 Proven experience of 5-7 years in sales coordination or a similar role in a manufacturing industry.
 Strong organizational and multitasking skills.
 Excellent communication and customer service skills.
 Proficiency in using CRM software, MS Office, and other relevant tools.
 Knowledge of manufacturing processes and products is a plus.