Vacancy for the Customer Service Executive for Quality Department for Male candidate in Manufacturing Industry near Ludhiana.

Designation :- Customer Service Executive for the Quality Department

Gender:- Male

Experience – 0-1 year

Qualification – Bachelors in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharma or equivalent degree

Job location – Ludhiana

Responsibilities –

Excellent Communication skills & Knowledge of E-Mail & M-Excel

Ø Answer calls professionally to provide information about products

Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Ø Follow up to ensure that appropriate actions were taken on customers’ requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

If interested kindly forward your resume on hr5@tasolutions .in or call on 9779649490.