Opening for Customer Service Executive in a Manufacturing Industry for Ludhiana.

Salary- 12000-15000 per month plus incentives
EXP;:- 0-1 Year
Location:- Ludhiana
Ludhiana, landmark- near Ludhiana airport
Skills Required : Good English Communication Skill Written and Verbal, Knowledge of Computer.
Experience- Experienced candidates will be preferred (fresher can also apply)
No. Of Vacancies – 12-15
Office timings- 9:30am to 6pm

Job responsibilities:
1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3.Follow up to ensure that appropriate actions were taken on customers’ requests.
4.Refer unresolved customer grievances or special requests to designated departments for further investigation
5.Always Maintain Good Telephone Etiquette

IF INTERESTED PLEASE DROP YOUR UPDATED CV AT hr5@tasolution.in or call us on 9041149494.