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  • Customer Support Executive – Quality Department ( Only Male)

Posted on -October 22, 2018

Position – Customer Support Executive – Quality Department ( Only Male)

Experience – 0-1 year

Qualification – Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree

Salary – 10 – 15k + Overtime

Job location – Ludhiana

Openings – 3

Line up candidates with excellent communication skills & knowledge of E-mail & MS- Excel.

Responsibilities –

Ø Answer calls professionally to provide information about products

Ø Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

Ø Follow up to ensure that appropriate actions were taken on customers’ requests.

Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.

Ø Answer questions about products or the company

Ø Ask questions to understand customer requirements

Ø Enter and update customer information in the database

Ø Handle grievances to preserve the company’s reputation

Ø Keep records of calls and sales and note useful information

Interested candidates kindly forward your updated CV on hr5@tasolutions.in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends  

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