


{"id":115573,"date":"2022-07-04T14:22:58","date_gmt":"2022-07-04T08:52:58","guid":{"rendered":"https:\/\/tasolutions.in\/hr\/?p=115573"},"modified":"2022-07-04T14:22:59","modified_gmt":"2022-07-04T08:52:59","slug":"job-opening-for-technical-support-engineer-for-bangalore-location","status":"publish","type":"post","link":"https:\/\/tasolutions.in\/hr\/job-opening-for-technical-support-engineer-for-bangalore-location\/","title":{"rendered":"Job opening for Technical Support Engineer for Bangalore location"},"content":{"rendered":"\n<p>Job Title:\u00a0Technical Support Engineer<\/p>\n\n\n\n<p>Experience &#8211; 1- 5 year<\/p>\n\n\n\n<p>Salary\u00a0Range &#8211; Upto 8 LPA\u00a0<\/p>\n\n\n\n<p>Location &#8211; Bangalore\u00a0<\/p>\n\n\n\n<p>Gender Preference &#8211; Any\u00a0<\/p>\n\n\n\n<p>Timings &#8211; Day shift\u00a0Job<\/p>\n\n\n\n<p> Type: Full Time<\/p>\n\n\n\n<p>Reports To: Product Head<br>Salary:&nbsp;Best in Industry, not a constraint for right candidate<br>Notice period:&nbsp;Immediate joiners preferred<br>Place of posting: Bangalore<\/p>\n\n\n\n<p>Job brief<br>We are looking for a Technical Support Engineer to provide enterprise-level assistance to our<br>customers. They will diagnose and troubleshoot software and hardware problems and help our<br>customers install applications and programs.<br>Technical Support Engineer responsibilities include resolving software issues, using remote desktop<br>connections to provide immediate support. They will use email and chat applications to give clients<br>quick answers to simple software issues. For more complex problems that require nuanced instruction,<br>they will contact clients via phone and\/or provide clear, written instructions and technical manuals.<br>Ultimately, they will be a person our customer\u2019s trust. Customers will rely on them to provide timely<br>and accurate solutions to their technical problems.<br>Responsibilities<\/p>\n\n\n\n<p>\uf0b7 Identifying and prospecting potential customers by working on leads<br>\uf0b7 Be an expert in the products &amp;amp; services of the company and communicating their<br>value and utility to the prospects.<br>\uf0b7 Provide Software Technical Support (ONLINE &amp;amp; ON SIGHT)<br>\uf0b7 Arranging &amp;amp; conducting software demo to customers<br>\uf0b7 Benchmarking for MSUs (Maintenance, scheduling, and up-gradation)<br>\uf0b7 Sending quotations &amp;amp; Commercial negotiations with the customers &amp;amp; follow up till<br>the order \/sale is closed<br>\uf0b7 Customer training and annual maintenance of software<br>\uf0b7 Understanding client needs and offering solutions and support<br>\uf0b7 Research and identify solutions to software and hardware issues<br>\uf0b7 Diagnose and troubleshoot technical issues, including account setup and network<br>configuration<br>\uf0b7 Prioritize and manage several open issues at one time<br>\uf0b7 Follow up with clients to ensure their software is fully functional after<br>troubleshooting<br>\uf0b7 Prepare accurate and timely reports<br>\uf0b7 Document technical knowledge in the form of notes and manuals<br>\uf0b7 Working with sales team when closing sale<br>\uf0b7 Follow-up with existing customers for new business and networking with new<br>customers<\/p>\n\n\n\n<p>\uf0b7 To be based at our Bangalore office, handling the sales &amp;amp; servicing of our all<br>softwares.<br>\uf0b7 Our Bangalore office is located at Bettahalasuru Cross (Located on Devanahalli<br>Airport Road)<\/p>\n\n\n\n<p>Required Experience, Skills and Qualifications:<br>\uf0b7 1+ years\u2019 experience in CAD \/ CAM software sales, like Cimatron, GibbsCAM for tool<br>rooms &amp;amp;&nbsp;Metalix<br>\uf0b7 Masters \/Bachelor\u2019s degree \/Diploma in related domain (technical or engineering or any field)<br>along with software sales experience.<br>\uf0b7 Strong CAD \/ CAM software theory and practical application experience and successful track<br>record, recommended.<br>\uf0b7 Software Sales: 1 years (Preferred)<br>Other Skills and Qualifications:<br>\uf0b7 Excellent verbal and written communication skills; the ability to call, connect and interact<br>with potential customers.<br>\uf0b7 People Skills: Persuasive and goal oriented.<br>\uf0b7 Possesses an energetic, outgoing, and friendly demeanour.<br>\uf0b7 Self-motivated and self-directed.<br>\uf0b7 Able to multitask, prioritize, and manage time efficiently.<br>\uf0b7 In-depth understanding of company products, services, and its position in the industry.<br>#technicaljobs #softwaresale #job #jobs #jobsinbangalore #bangalorejobs&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If interested can forward your updated resume on&nbsp;<a href=\"mailto:hr5@tasolutions.in\" target=\"_blank\" rel=\"noreferrer noopener\">hr5@tasolutions.in<\/a>&nbsp;and can directly contact us on 9023404909 &nbsp;also can provide our reference to your friends and colleagues\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Title:\u00a0Technical Support Engineer Experience &#8211; 1- 5 year Salary\u00a0Range<a class=\"moretag\" href=\"https:\/\/tasolutions.in\/hr\/job-opening-for-technical-support-engineer-for-bangalore-location\/\" style=\"text-decoration:none;\"> Read More&#8230;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[4,5,1],"tags":[],"class_list":["post-115573","post","type-post","status-publish","format-standard","hentry","category-hot-job","category-job-opening","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Job opening for Technical Support Engineer for Bangalore location | Job Consultants &amp; Placement Consultancy Chandigarh Gurgaon<\/title>\n<meta name=\"description\" content=\"Job opening for Technical Support Engineer for Bangalore location Hot Job | Job Consultants &amp; 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