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  • Vacancy for the TeleSales and Customer Service Executives for a Company In Mohali Location

Posted on -December 15, 2021

JOB DESCRIPTION – Tele Sales and Customer Service Executives

The Support Solutions is hiring Tele Sales and Customer Service Executives for the Business

Processes : Sales & Customer Support of ecommerce market places:

Experience : 01 Year in tele sales
Salary : Rs. 15000.00 to Rs. 20000.00 Per Month + Variable + Incentive
Joining : Immediate
Gender:- Female

Job Profile:
Tele Sales Executives will be responsible for handling corporate sales of eCommerce services of the
marketplaces, both inbound and outbound calls and convert them into sales call & revenue for the
organization. Along with this, agent should also be able to build a rapport with the clients and
maintain and nurture the relationship in order to bring more business for the company by upselling
and cross selling.

The person should have good phone communication skills, language skills (Hindi, English & Local )
call etiquettes, interpersonal skills and should possess good negotiation skills. Person should be go
getter attitude and always open to feedback and learn new things.

 Attending Inbound and making outbound calls.
 Asking questions and understanding the client’s requirements.
 Addressing client’s concerns and resolving the quires.
 Helping clients with the registration and onboarding process.
 Making and maintaining the records of the conversations with the customers.
 Following up with the clients even for the smallest concern.
 Attention to details.
 Upselling & cross sellingQualifications:
 Graduate or equivalent
 Good command over English, Hindi and regional Language
 Good communication
 Great interpersonal skills
 Good typing speed on computer, for data entry
 Result oriented
 Team worker
 Negotiation abilities

Interested candidates kindly forward your updated CV on given mail ID with your current and expected CTC or call on 9041149494 if not interested we will really appreciate if u forward this position to your co.

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