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  • Vacancy for the Tele Sales and Customer Service Executives for a Company In Mohali Location

Posted on -December 14, 2021

JOB DESCRIPTION – Tele Sales and Customer Service Executives

The Support Solutions is hiring Tele Sales and Customer Service Executives for the Business

Processes : Sales & Customer Support of ecommerce market places:

Experience : 01 Year in tele sales
Salary : Rs. 15000.00 to Rs. 20000.00 Per Month + Variable + Incentive
Joining : Immediate
Gender:- Female

Job Profile:
Tele Sales Executives will be responsible for handling corporate sales of eCommerce services of the
marketplaces, both inbound and outbound calls and convert them into sales call & revenue for the
organization. Along with this, agent should also be able to build a rapport with the clients and
maintain and nurture the relationship in order to bring more business for the company by upselling
and cross selling.

Skills:
The person should have good phone communication skills, language skills (Hindi, English & Local )
call etiquettes, interpersonal skills and should possess good negotiation skills. Person should be go
getter attitude and always open to feedback and learn new things.

Responsibilities:
 Attending Inbound and making outbound calls.
 Asking questions and understanding the client’s requirements.
 Addressing client’s concerns and resolving the quires.
 Helping clients with the registration and onboarding process.
 Making and maintaining the records of the conversations with the customers.
 Following up with the clients even for the smallest concern.
 Attention to details.
 Upselling & cross sellingQualifications:
 Graduate or equivalent
 Good command over English, Hindi and regional Language
 Good communication
 Great interpersonal skills
 Good typing speed on computer, for data entry
 Result oriented
 Team worker
 Negotiation abilities

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID with your current and expected CTC or call on 9041149494 if not interested we will really appreciate if u forward this position to your co.

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