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  • Vacancy for Billing Oops profile in IT company for GNDC Noida location

Posted on -November 13, 2021

Designation – Billing Oops

Location – Noida

Gender – Any

Qualification – ANy

Salary – 2-2.5 X


This role is responsible for managing the day-to-day Legacy Billing operation, and provide ongoing support for internal clients. This is a hands-on role monitoring, installing, configuring, and operating billing activities and reporting in a complex environment.


·         5-7 years of Proven experience in the operation Billing Operations

·         Excellent knowledge of SQL/PL SQL & Unix as an primary skill along with secondary skill of dot net & asp

·         Good knowledge of ITIL and exposure on service management tool

·         Ability to articulates and convey information effectively in both group and individual situations.

·         Flexible to be available for support in all shifts/timings or as per challenging operation environment/needs from GNDC location

·         Monitoring and ensuring defined SLA parameters. Reasoning of any deviation is to be highlighted or exception process to be initiated.

·         Should  able to develop and demonstrate excellent analytical skills and alternatives for resolving the issues.

·         Should able to work on continuous improvement in quality and decreasing TAT.

·         Experience supporting and troubleshooting Billing related Incidents, Request

·         Strong Analytical, debugging and troubleshooting skills

·         Experience in handling international clients, should possess good soft skills in terms of emails, MS teams, phone etc

·         Effective participation in internal/external review meetings.

·         He should be able to prioritize the tasks based on customer needs/supervisor guidance or situation and taking to effective closure.


·         Provide basic to advanced configuration and operational support of telecommunications systems

·         Assist with day-to-day telecommunications operations, analysis and troubleshooting.

·         In-depth knowledge of Billing processes

·         Perform billing analysis, invoice review and invoice breakdown

·         Work on the allocated tasks and requests based on the SOPs

·         Drive the daily alignment call with customer to update and align the priorities

·         Responsible for handling of onboarding and off boarding requests.

·         Maintain technical and end user documentation regarding process and procedure for all related activities and services in accordance with the Corporate Telecom strategy.

·         Triage events to provide suppliers/vendors/partners with accurate and adequate information to effectively and efficiently resolve incidents and changes.

·         Understanding of the ITIL processes

#Noidajobs #billingoops #Billingprofile #telecomoperations 

  If interested can forward your updated resumes on and can directly contact us on 9056679449 also can provide our reference to your friends and colleagues.

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