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  • Post Vacant for Sr. IT System Engineer profile for Mohali based IT Firm

Posted on -August 31, 2021

Designation   Sr. IT System Engineer

Experience     5+ Years on profile

Salary         6 Lakh to 7.2 Lakhs PA

As a Sr. IT System Engineer, you will be exposed to a broad range of real world technical and customer environments, enabling you to enhance your career! As an integral member of our team, your daily activities will drive alignment between our client’s needs and our technical resources.

SPECIFIC RESPONSIBILITIES

· Serve as a primary owner for server issues and alerts that would get triggered by the Managed Machines or internal servers

· Work with customers to design and validate new technology solutions to align with their business needs

· Perform alerts verification and then proceed with systems troubleshooting and management and close the Tickets within defined SLA as per Process

· Provide thorough research on Customer-facing issues

· Update internal knowledge base of new support solutions as required

· Proactively communicate with customers on their infrastructure management

· Act as a point of escalation for customer issues

· Responsible for onboarding/deployment task/activities for new / existing customer

REQUIREMENTS/QUALIFICATIONS

· Provide excellent customer service and act as a true client advocate

· Minimum work experience of 5 years

· At least 5+ Years Relevant Server Support Experience

· College Degree in a technical discipline

· Must have full understanding and experience maintaining, managing and monitoring remote servers running Windows OS

· Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills

· Professional attitude, presentation, demeanor

· Good English communication skills, both written and verbal

· Can listen to and understand other points of view, issues, concerns and respond appropriately

Proficient Knowledge in Managing and administration of Windows Server and knowledge of below mentioned skills

· Linux,Windows.

· Networking WAN and LAN connectivity, routers, firewalls, security, and remote access solutions.

· Windows Shell Scripting,Bash scripting (any one).

· SQL Server Administration

· Virtualization :- Hyper-V, vSphere, KVM & cloud computing experience

· Ability to quickly and efficiently address Servers errors and alerts.

· Server and network devices monitoring.

· VPN connectivity troubleshooting and configuration (OpenVPN, IPSec).

Interested Candidates are requested to send us their resume on hr5@tasolutions.in or call us on 9023404909. also, you may please refer to your friends/colleagues. 

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