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  • Job opening for the Customer Support profile for Mohali location 

Posted on -December 6, 2022

Designation – Customer support
Exp -2.5 – 3 years
Salary range: 40k to 45k PM
Gender Preference – Male
Notice Period – 15 days (Maximum)
Shift timings – night shift (saturday – sunday off)

Job Description : Customer Support Executive
 Supporting the clients through an email ticketing system and phone calls.
 Resolving customer complaints and queries.
 Providing detailed information to clients.
 Monitoring the performance of individual representatives.
 Maintaining records of each phone call for future reference.
 Offering exceptional customer service and satisfaction.
 Following up with customers for any further information.
 Providing bookings and dispatching.
 Taking feedback from the customers.
 Negotiating the terms and conditions with the customer.
 Contributing the work to the company’s knowledge base.
 Maintaining a healthy relationship with the clients.
 Taking inbound calls from the clients.

Requirements
 Bachelor’s degree in Business Administration or a related field.
 2 years of experience working as a Customer Support Executive or a similar position in
the Customer Service department.
 Excellent communication skills

#Customersupport #calling #Customerrelation #tour&travelling #tourismjob #bpo #kpo #jobinmohali #mohalijob

If Interested, kindly forward your updated CV on hr4@tasolutions.in or may call on 9023404909 . We will really appreciate, if you share this position with your colleagues or Friends

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