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  • Job opening for Customer Relationship Manager for an Electronics Product and service-based company in Delhi Location

Posted on -March 23, 2021

Position: Customer Relationship Manager

Qualification:  Graduate /MBA

Experience: 5+ Years

Location: Delhi

Salary: Hike on CTC

Job Description:
Must have the skill to understand customer requirements.  
Resolving customer pre-sales and post-sales queries and escalations.
Attending and solving customers’ pre-sales and post-sales issues.
Use CR activities as a tool for improvement.

Handling the overall CRM post-sales activities.
Collaborate with various Sales team members to meet business objectives.
Coordinate with distributors and dealers.
Preparation of reports and MIS for use by management.
Record customer information within our customer service database.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and solutions to customers in accordance with the company’s customer service policies.
Must have excellent  English and Hindi language communication and writing skills.

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Interested candidates are requested to send us their resumes on or call us on 9569909808. Also, you may please refer to your friends/colleagues.

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