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  • Hiring for the Team Leader Customer support profile for a company in Mohali Location

Posted on -December 15, 2021

JOB DESCRIPTION – Team Leader

Experience : Min 02 Years’ experience of leading the tele sales team as Team Leader .
Salary : Rs. 22000.00 to Rs. 24000.00 Per Month + Rs. 10,000 Variable + Target based
Gender – Preferably Female Qualification – Graduation or equivalentWorking timings : 09:30m am to 6:00 pm
Job Profile:  Processes : Tele Sales process of an ecommerce market places:
We are looking for an experienced Team Leader to manage our tele sales team and provide effective
management and leadership. The candidate will be responsible for supervising, managing,
motivating and ensuring target achievement of the tele sales team members.
As a team leader, you will be the contact point for all team members, so your communication and
team management skills should be excellent. You should also be able to act proactively to ensure
smooth team operations and effective collaboration.
Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities:
 Create an inspiring team environment with an open communication culture
 Set clear team goals
 Delegate tasks and set deadlines
 Oversee day-to-day operation
 Monitor team performance and report on metrics
 Motivate team members
 Discover training needs and provide coaching
 Listen to team members’ feedback and resolve any issues or conflicts
 Recognize high performance and reward accomplishments
 Encourage creativity and risk-taking
 Suggest and organize team building activities

Requirements:
 Proven work experience as a team leader or supervisor
 In-depth knowledge of performance metrics
 Good computer skills, especially MS Excel
 Excellent communication, team management and leadership skills
 Organizational and time-management skills
 Decision-making skills
 Degree in Management or training in team leading is a plus

Interested candidates kindly forward your updated CV on hr5@tasolutions.in given mail ID with your current and expected CTC or call on 9041149494 if not interested we will really appreciate if u forward this position to your co.

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