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  • Hiring for the Sales Representative for a Renowned Cosmetic brand for Mumbai Location

Posted on -November 13, 2021

Designation:-Sales Representative 
Salary range:-30,000/- to 35,000/- p.m.

Location:- Mumbai

responsibilities include:
 Managing large amounts of inbound and outbound calls in a timely
manner
 Following call center “scripts” when handling different topics
 Identifying customers’ needs, clarify information, research every issue
and providing solutions 

Job brief
We are looking for a Call Center Representative that will be the liaison
between our company and its current and potential customers. The
successful candidate will be able to accept ownership for effectively
solving customer issues, complaints and inquiries; keeping customer
satisfaction at the core of every decision and behavior.
Responsibilities
 Manage large amounts of inbound and outbound calls in a timely
manner
 Follow communication “scripts” when handling different topics
 Identify customers’ needs, clarify information, research every issue
and provide solutions and/or alternatives
 Seize opportunities to upsell products when they arise
 Build sustainable relationships and engage customers by taking the
extra mile
 Keep records of all conversations in database in a comprehensible
way
 Meet personal/team qualitative and quantitative targets
Requirements
 Previous experience in a customer support role
 Strong phone and verbal communication skills along with active
listening
 Familiarity with CRM systems and practices

 Customer focus and adaptability to different personality types
 Ability to multi-task, set priorities and manage time effectively
 Graduation – Any specialization.

If interested can forward your updated resume on hr5@tasolutions.in and can directly contact us on 9041287949 also can provide our reference to your friends and colleagues.

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