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  • Hiring for Customer Delight Specialists for an E-commerce platform based company for Bangalore location

Posted on -August 7, 2021

Job Summary:

Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with protocol.
1) Designation:- Customer Delight Service

2) Salary:- 30k PM ( per week as a bonus on Saturday)

3) Experience:- min 1.5-3 Years

4) Gender:- Any

5) Qualification:- Undergraduate or graduate will work but with excellent com skills

6) Target Industry:- KPO /BPO

These are few qualities we expect from the candidates:

A technical, logical thought process and problem-solving skills with excellent written and verbal communication skills

Partner closely with customers while communicating proactively regarding overall progress of queries

Organized, reliable and self-motivated to work independently

Eager to learn quickly, adapt to change and perfect your work; you seek out help and put it to good use

Develop good and respected relationships with internal and external teams by providing accurate, courteous and efficient service & support

We prefer that you have:

Graduation in any stream with knowledge of computer technology

At least 3 years Call Center experience in customer service/tech support in US/UK process

Experience on Zendesk, Sales Force is a Plus.

Shift :            US shifts

Job Type :    Full Time

Age Limit :    No age limit

Transport :    Transport Not Provided

Location :      M G Road Bengaluru

No Work from Home Forever


Additional perks:

Agents can make up to 10-15% as a weekend bonus of their monthly target incentive!

Medical and Health Insurance coverage provided

Unlimited snacks available

Growth:

Success will depend upon your in-depth knowledge of our services and your ability to provide effective resolutions.

Interested candidates kindly forward your updated CV on hr5@tasolutions.in with your current and expected CTC or call on 9056679449  if not interested. We will really appreciate if you forward this position to your colleagues or Friends 

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