T & A HR Solutions provides best opportunities in various diversified segments and sectors such as IT & Information Techno…Read More »
T & A HR Solutions understand that requirement of each client is unique, so we provide fresh perspective & young talent of…Read More »
If you wish to be considered for any of the Openings, you may please submit your Curriculum Vitae and We will assist you in the be…Read More »
Designation: USTOMER SERVICE EXECUTIVE (ENGLISH & HINDI)
Salary:- 10K -15K PM
o Answer calls, Live Chat & Emails professionally to provide information about products and services, resolve issues & set exemplary standards of service.
o Keep records & recording details of customer transactions, inquiries, complaints, and comments, as well as actions taken.
o Process withdrawal requests, complete KYC & create/complete Zoho task tickets.
o Follow up to ensure that appropriate and timely actions are taken on customers’ requests.
o Refer unresolved customer grievances or special requests to designated departments for further investigation.
o Make outbound phone calls to maximize sale/deposit conversion.
o Extremely good oral communications skills in English and Hindi
o Basic MS Excel, word and email skills
o Ability to listen & solve customer issues
o Good interpersonal and writing skills
o Ability to handle pressure
o 2 Years experience in CS or with Zoho CS & CRM (or equivalent) tools
o Experience in the skill based gaming industry a plus
Please note We do not charge anything from the Candidates nor any deductions in the 1st month Salary. “We Just Provide JOBS”