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  • Service Executive

  • Posted on -June 20, 2017

Customer Service Executive
Salary – 10000-12000 per month.
Exp:- 0-2 Years
Location:- Ludhiana
Qualification- 10+2 or Graduate in any stream.
Skills Required : Good English Communication Skill Written and Verbal, Knowledge of Computer.
Experience- Experienced candidates will be preferred (fresher can also apply)
No. Of Vacancies – 12-15 (Only male can Apply )
Office timings- 9:30am to 6pm
Interview time- 2pm-5pm
Job responsibilities:
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation
Always Maintain Good Telephone Etiquettes

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