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  • Opening for Customer Service Executive for Delhi Location

Posted on -August 11, 2018

Opening for Customer Service Executive for Delhi Location

Profile:

Customer Service Executive

Experience: Min 1 year

Job Location: Delhi

Qulification- Graduation

Salary- 18-25k PM

Gender -Any

Job Description:

– Managing large amounts of Inbound and Outbound calls in a timely manner.

– Identify Customers- needs and delivering Voice Service to the customers on Insurance related queries and complaints.

– Delivering of excellent Quality service to customers to achieve total Customer Satisfaction.

– Customer Focus and Adaptability to different personality types.

– Meeting standard Call Centre KPIs – Quality, Call Volume, First Call resolutions etc.

Professional Skills:

– Excellent command on English and Hindi must.

– Previous Experience in a Customer Support Role / Knowledge or Exposure to Insurance Industry is an added advantage.

– Strong Phone and Verbal Communication Skills along with active listening.

– Good knowledge of MS Office especially Excel.

– Ability to multi-task, set priorities and manage time effectively

Interested candidates kindly forward your updated CV on hr5 at tasolutions dot in with your current and expected CTC or call on 9041149494 if not interested. We will really appreciate if you forward this position to your colleagues or Friends

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