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  • Client Servicing

Posted on -November 28, 2015

Urgent Opening for Client Servicing. Please check the details :

Experience : 1 to 4 yrs

Salary : 30k to 35k

Location : Gurgaon

Company Line of Business : E Commerce

Job Responsibilities

• You will be responsible for managing relationships with Restaurants.

• Providing training to outlet staff (outlet onboarding).

• Engage with outlet staff at various touch points in the entire life-cycle of relationship between outlets

• Making the outlets and their staff aware of new features of the app.

• Retention of outlets along with preparing invoice and collecting payments.

• Collecting feedback from the outlets and proposing process improvement ideas to the management

• Work closely with sales, marketing and business operations team to ensure growth.

Experience

• 0-2 year of experience in relationship management/operations.

• Proactive and highly self-motivated

• Communicating courteously with customers by telephone and email (if required)

• Have excellent communication skills – written and verbal.

• Should have a customer centric attitude.

• Very good in follow through, data driven and strong organizational skills

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