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  • Cleint Servicing Exceutive

  • Posted on -May 31, 2017

Designationj:- Cleint Servicing Exceutive
EXP;- 1-2Year
Salary:- 15K-30K PM
Location:- Panchkula

Job discription:-
Candidate profile/requirements
· Post Graduates, Preferably MBA or Graduates (BA/BE/B.tech/B.Scetc) with exceptional communication skills

· Knows how to work on windows based computer/laptop

· Working knowledge of MS-Office (Outlook & Excel)

· Excellent communication skills in English (written and verbal)

· Freshers/experience of minimum 2 years

· Open to commute to Peer Mushalla,Tri City Plaza, near sector 20 panchkula on their own or ready to move to nearby place

· Good at problem solving

· Quick learner and should be a little tech savvy

· Open to work in rotational shifts (UK and US)

· Should be able to work on the weekends as and when needed

· High energy with ability to work in a fast paced, dynamic and unstructured environment

Job Profile
Department: Operations
Team – Client Servicing
Role: Management Trainees, Associate Project managers and Project Managers based on qualifications and aptitude of candidate
· Learn and adhere to Orchidea policies and procedure

· Should learn various tools and software’s used by Orchidea

· Be part of client servicing team and Become a main point of contact for clients for the duration of their onlinemarket research projects

· Build effective, professional working relations hips with clients, leading to repeat business

· Receive and review all materials related to a research project

· Responsible for sampling using Orchidea’s panel assets and proprietary sampling tools

· Monitor progress of studies and take corrective action where needed

· Able to anticipate potential issues and take pre-emptive or preventative action

· Seek regular status updates from clients for the duration of a project

· Continue to expand upon knowledge of online market research and best practices, while following Orchidea’s standard

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